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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Swehla

July 20, 2026

5  out of  5
rating by Mike Swehla
"I have been working with Marlene Bach and her office for over 15 years. I wouldnt trust anyone else with my home, auto, and rec policies. She is always super helpful and quick to respond to any requests and finds great ways at keeping my rates low and optimized. Bryce also is amazing to work with and I can always count on this team, even after hours!"
We responded:
"Thank you so much for the 5 stars, Mike! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Patricia Mitchell

July 16, 2026

5  out of  5
rating by Patricia Mitchell
"Bryce and Marlene are amazing. I usually get Bryce because that is whom I met first, but they are an amazing team. Bryce is so thorough, so kind and so thoughtful, I don’t comprehend much, and a little I do, I will forget and ask again. They are so patient and thoughtful."
We responded:
"Thank you so much for your kind review, Patricia!  If you need insurance assistance, we are just an email or call away! - Marlene Bach, your State Farm Agent   "
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Kyle Simmer

July 7, 2026

5  out of  5
rating by Kyle Simmer
"Incredible service. Always finding the best price with the best service for me.

Thank you Bryce and Marlene!!"
We responded:
"Kyle, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Marlene Bach’s Team here in our Haslett office. "
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Candace Cowen

June 15, 2026

5  out of  5
rating by Candace Cowen
"Bryce was super helpful and responsive, found me all discounts I was eligible for"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Marlene Bach’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Hannah Partridge

June 9, 2026

5  out of  5
rating by Hannah Partridge
"Bryce was super helpful and made the whole insurance process really easy. He answered all my questions, explained everything clearly, and helped me find the best coverage for what I needed. I definitely recommend working with him!"
We responded:
"Wow, thank you for the 5-star review, Hannah! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Eylssa Hannahs

June 5, 2026

5  out of  5
rating by Eylssa Hannahs
"Bryce has been great to work with! He has been trying for well over a year to get us to switch, but he couldn't beat the rates at the time. He told me he would get back with me in six months and he did, every time. He was fianlly able to beat our current rates and we have now been able to switch. He is very honest, personable and professional. Thank you so much for all of your help, Bryce!"
We responded:
"Eylssa, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Marlene Bach’s Team is just a call or email away!"
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Mackenzie Brady

June 5, 2026

5  out of  5
rating by Mackenzie Brady
"I've been with Marlene's offices for a few years and they've always been extremely helpful and respectful!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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James Hulbert

May 23, 2026

5  out of  5
rating by James Hulbert
"Nothing but professional and courteous. Very nice folks"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Connie Cecil

May 22, 2026

5  out of  5
rating by Connie Cecil
"I must say I am very pleased with Marlene Bach State Farm office. The staff is extremely friendly and very helpful."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Marlene Bach’s Team. "
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Rajani

May 4, 2026

5  out of  5
rating by Rajani
"Have been with Marlene since 2018.
She is technically very strong and great person to work with she always had best deal s and advices and so reachable. She helped me a lot with my house insurance and auto. She guided me even before my kid started driving. Even in accident coverage She took so much initiative to make it stress free for me. If you are not with her then definitely you are messing so much in your insurance payments."
We responded:
"Rajani, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Marlene Bach’s Team here in our Haslett office. "
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Tim Neal

April 17, 2026

5  out of  5
rating by Tim Neal
"Bryce and Marlene are two of the best! I saved well over $200+ by bundling my car & truck! Bryce was nothing like what David said above. He was never rude nor was he negative in any way. Some people just like projecting onto others about their own negative energy. Bryce is highly recommended along with Marlene."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Payne Patsey

April 15, 2026

5  out of  5
rating by Payne Patsey
"I've had a great experience so far with Marlene and Bryce they are both very helpful and kind."
We responded:
"Payne, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Marlene Bach’s Team—we are always here to help!"
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Maureen Stanley

April 7, 2026

5  out of  5
rating by Maureen Stanley
"Excellent and professional from start to finish. Bryce explained what State Farm could offer and followed up with detailed quotes for my consideration."
We responded:
"Thank you for the 5-star review, Maureen! Here on State Farm Agent Marlene Bach’s Team, we are proud to serve our community and appreciate your recognition. "
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Norma Tovar

March 26, 2026

5  out of  5
rating by Norma Tovar
"Bryce has been nothing but wonderful. Very helpful. Making sure everything is okay."
We responded:
"Thank you so much for the 5-stars, Norma! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Marlene Bach’s Team anytime."
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V W

March 21, 2026

5  out of  5
rating by V W
"I have been a client here for a while now and I am always so impressed with the level of customer service I receive every single time I have needed to reach out. Marlene is amazing and Bryce is just spectacular and I will always refer my friends and family to this agency."
We responded:
"Thanks so much for the amazing review, V! We really appreciate your support here in Haslett . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Diane Reed

March 19, 2026

5  out of  5
rating by Diane Reed
"Bryce contacted me over a year ago when I was looking at changing my insurance due to cost. He has been very patient with me. Not at all pushy, just letting me know he was there for me when I made my decision. I decided to sign with him earlier this week. My auto insurance is now 1/2 the price it had been and my homeowner's has better coverage. I am looking forward to many years with Bryce and Marlene."
We responded:
"Wow, thank you for the 5-star review, Diane! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Ryan “Ry” Remlinger

March 18, 2026

5  out of  5
rating by Ryan “Ry” Remlinger
"The staff is very understanding and personable. They’ve been very helpful."
We responded:
"Thanks so much for the fantastic rating, Ryan! We are so glad you had a positive experience with us here on State Farm Agent Marlene Bach’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Eric Linton

March 18, 2026

5  out of  5
rating by Eric Linton
"Marlene and Bryce are fantastic agents and have always been there to help me with questions, changes in policies and dealing with accident’s. I give them my highest recommendation as they are the reason I am with State Farm."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Haslett to know that you had such a wonderful experience with us here on State Farm Agent Marlene Bach’s Team."
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Deborah Cole

March 16, 2026

5  out of  5
rating by Deborah Cole
"I have been a home and automobile customer for about 4 years. Marlene and Bryce are very pleasant and knowledgeable about the insurance business. They are top notch in staying in great communication with the client regarding the coverage, details of the policy, and any reminders needed.
The location is easy to find with large signage, ample parking as well as easy in and out from the road.
For me, the location is close as well as easily accessible. And, when I leave the office, I remind myself of the awesome customer service that they provide.
I would recommend them to any client at whatever age!"
We responded:
"Deborah, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Marlene Bach’s Team!"
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Wilfred Pullman

March 16, 2026

5  out of  5
rating by Wilfred Pullman
"Changed to State Farm Bach agency. Great staff made me feel welcome and gave me great service. Understood what I wanted and needed for auto and renters policies.Bryce Bach my agent was very knowledgeable about my needs and made me feel comfortable with process. I highly recommend this agency great people and service"
We responded:
"Thank you so much for the 5-stars, Wilfred! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Marlene Bach’s Team anytime."
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Chris Matice

March 13, 2026

5  out of  5
rating by Chris Matice
"Marlene Bach's, office is amazing!
Not only easy to work with, but fun to work with! Marlene and staff make the entire process of buying, changing and or updating policies a breeze! Check them out ASAP!"
We responded:
"Thanks so much for the fantastic rating, Chris! We are so glad you had a positive experience with us here on State Farm Agent Marlene Bach’s Team. If there is anything we can do for you in the future, just give us a shout! "
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hayden schloemp

March 12, 2026

5  out of  5
rating by hayden schloemp
"Started going through Bryce for insurance around a year ago, any normal issue that you would run into with any company has been easily resolved with his help. I’ve recommended him to family and friends anytime insurance is brought up, easy to talk to, readily available anytime I need to call. Seriously good work Bryce I’ll gladly keep referring you to anyone else who asks."
We responded:
"hayden, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Marlene Bach’s Team—we are always here to help!"
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Michael Sammet Sr

March 11, 2026

5  out of  5
rating by Michael Sammet Sr
"Never let me down on insurance cost claims or any other insurance business. Good people to work with."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Haslett to know that you had such a wonderful experience with us here on State Farm Agent Marlene Bach’s Team."
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Keith Pennala

March 11, 2026

5  out of  5
rating by Keith Pennala
"Always great to collaborate!"
We responded:
"Thanks so much for the amazing review, Keith! We really appreciate your support here in Haslett . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Eric Alli

May 16, 2025

1  out of  5
rating by Eric Alli
"Deceptive business. Claiming I contacted them for a quote when I never did, and haven't contacted anyone in four years. Asked them when I asked them for a quote, no response."